Four problems we fix, one way of working
Every engagement starts from a problem one of the four pages below describes: scope, timeline and a matching case study are on the page. The same team builds the longer list further down, on the same pilot, build, run model.
Which of these is costing you the most?
Fixed scope, known timeline, a case study that looks like your situation. Each page ends with a form that goes straight to the person who scopes it.
Pilot, build, run
The same three steps whichever problem you start from. The pilot is the commitment; everything after it is a decision you make with the pilot's results in hand.
Pilot
One workflow, fixed scope, fixed price agreed on the strategy call. It runs on your real data and ends with the thing working, not a slide about it.
- Working automation on one workflow
- Written handover: what runs, when, what to do when it flags something
- A decision on whether to build further
Your time
About three hours in total: a 60-minute kickoff, two 30-minute check-ins, one review.
Build
The pilot extended to the rest of the process: more sources, more channels, the parallel run next to the old way until the old way stops.
- The full workflow live, with exception handling
- Dashboards and alerts the team actually opens
- Team trained on the parts they own
Your time
Roughly an hour a week, mostly answering questions about edge cases your team already knows.
Run
Monitoring, fixes when a source changes shape, new metrics and channels as the business moves. Most clients stay here; some take the system in-house.
- Uptime and data-quality monitoring
- Changes and additions within the retainer hours
- Quarterly look at what to automate next
Your time
A 30-minute monthly review. Everything else is a message.
Pricing. Pilots are a fixed price scoped on the strategy call; the number is in the proposal before any work starts. Retainers are monthly.
Ownership. Code, prompts, dashboards and credentials sit in your accounts from day one. Leaving is a handover, not a negotiation.
Humans in the loop. Every automation ships with an exception path a person reviews. Nothing customer-facing runs unmonitored.
Everything else the same team builds
If your problem is not one of the four above, it is usually one of these. Same model, scoped on the call.
Intelligent AutomationTransform manual workflows into automated systems that run continuously without human intervention.
Reporting Automation
Automated executive dashboards that pull from multiple sources and update in real-time.
- Dashboard implementation
- Data pipeline setup
- Automated refresh schedules
Workflow Automation
End-to-end automation of business processes integrated with your existing tools.
- Process mapping
- Integration setup
- Error handling & alerts
Back Office Ops
Automated handling of repetitive tasks in finance, HR, and operations.
- Task automation scripts
- Quality assurance rules
- Exception handling
Closest packaged solution: Reporting automation
AI Agents & CopilotsDeploy autonomous AI that works alongside your team, handling complex tasks and providing intelligent assistance.
Team Copilots
AI assistants that help your team with research, analysis, and decision support.
- Custom AI training
- Integration with tools
- Continuous improvement
Customer Agents
Intelligent support and sales agents that handle customer interactions naturally.
- Agent design & training
- Escalation workflows
- Performance analytics
Knowledge Systems
AI that understands your company knowledge and makes it instantly accessible.
- Knowledge base setup
- Semantic search
- Answer generation
Closest packaged solution: AI support agent
Data & ExperienceBuild data infrastructure that business users can actually use—clear, actionable, and always current.
Data Pipelines
Connect spreadsheets, CRMs, and tools into unified, reliable data flows.
- Source mapping
- ETL implementation
- Data quality monitoring
Command Centers
Real-time operational dashboards that give leadership instant visibility.
- Dashboard architecture
- Custom visualizations
- Mobile access
Decision Support
Interactive tools that help leaders make data-driven decisions faster.
- Scenario modeling
- What-if analysis
- Recommendation engines
Closest packaged solution: Ops command centre
Product LabConvert ideas into working systems through rapid prototyping, development, and continuous iteration.
SaaS Development
Design and build new software products or internal tools from scratch.
- Product architecture
- MVP development
- Launch support
Rapid Prototyping
Quickly test ideas with functional prototypes before full investment.
- Concept validation
- Interactive prototypes
- User testing
System Evolution
Ongoing evolution and improvement of deployed systems.
- Regular updates
- Performance optimization
- Feature development
Closest packaged solution: Exceldash early access